cv989 Complete Terms and Conditions

These terms and conditions ("Terms") apply to the use of the cv989 platform and all its services. By accessing the site, creating an account, or using any service, you automatically agree to these Terms.

cv989 is a secure and reliable online gaming platform built specifically for players in Bangladesh. These Terms define your relationship with the platform and clarify the rights and responsibilities of both parties.

It is entirely the user's responsibility to read and understand these Terms. cv989 reserves the right to amend these Terms at any time without prior notice. Amended terms take effect as soon as they are published on the site.

The following conditions must be met to create an account and use services on cv989:

• Age requirement: The user must be at least 21 years of age.
• Valid identity: Accurate and valid personal information must be provided. Providing false information will result in account termination.
• Single account: Each person may create only one account. Multiple accounts are strictly prohibited.
• Personal use only: You must operate the account on your own behalf — using an account on behalf of someone else is prohibited.
• No account transfers: A registered account may not be sold, transferred, or assigned to any other person.

cv989 may request completion of an identity verification (KYC) process at any time. Failure to cooperate with this process may result in the account being temporarily or permanently suspended.

Deposits

The following mobile banking methods can be used to deposit funds at cv989: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳100 (one hundred taka) and this limit applies equally to all methods.

• All transactions are processed in Bangladeshi Taka (BDT).
• Deposited funds are generally credited to the account instantly.
• If there is a delay due to a technical issue, please contact the support team.
• Depositing funds from a third-party account is strictly prohibited.

Withdrawals

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawal requests typically take 15 minutes to 2 hours to process. Withdrawals must be made using the same method used for the deposit.

cv989 reserves the right to hold withdrawals pending verification in cases of suspicious transactions. We comply with all applicable laws to prevent money laundering.

Welcome Bonus

New members are eligible for a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 earns a ৳1,200 bonus, giving a total balance of ৳2,200. Depositing ৳26,000 earns the maximum ৳15,000 bonus, giving a total balance of ৳41,000.

Wagering Requirements

The wagering requirement for bonuses is 15 times, calculated on the bonus amount only — not on the combined total of the deposit and bonus. Example: ৳1,200 bonus × 15 = ৳18,000 must be wagered before the bonus funds become withdrawable.

• Bonuses may only be used on eligible games.
• Multiple bonuses cannot be claimed at the same time unless specifically stated.
• cv989's decision on bonus awards is final and binding.
• If bonus abuse is suspected, cv989 reserves the right to cancel the bonus and suspend the account.
• Bonus offers may be changed or withdrawn at any time.

cv989's VIP program has four tiers, offering players weekly cashback and special benefits:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

VIP tier progression depends on your gaming activity. There is an opportunity to advance to higher tiers through regular play. Cashback is credited to the account automatically each week.

cv989 is committed to ensuring a fair and transparent gaming environment for all players. The following activities are strictly prohibited to maintain the security and integrity of the platform:

• Any form of fraud or deceptive activity.
• Exploiting software errors or bugs to gain an unfair advantage.
• Using automated bots, scripts, or artificial intelligence tools.
• Any attempt to manipulate game outcomes.
• Bonus abuse or attempting to circumvent bonus terms.
• Money laundering or transactions involving illegal funds.
• Attempting unauthorized access to another user's account.

If a user is found to be involved in any of the above prohibited activities, cv989 reserves the right to immediately suspend or permanently close the relevant account and forfeit all balances.

cv989 offers betting services on various sports including cricket, football, and kabaddi. The following terms apply to sports betting:

• Betting markets: cv989's own rules apply to all betting markets it operates.
• Odds changes: Odds may change until a bet is confirmed.
• Event cancellation: If an event is cancelled, the related bet will be voided and funds will be refunded.
• Maximum winnings limit: A maximum winning amount is set for each bet, which may change at any time.
• Arbitrage betting prohibited: Placing bets on opposing outcomes of the same event (arbitrage betting) is strictly prohibited.

cv989 reserves the right to make the final decision on any betting disputes. cv989 also reserves the right to void bets placed at incorrect odds due to a system error.

cv989 places the highest importance on user privacy and the security of personal information. Detailed guidelines on the collection, storage, and use of personal data can be found in our privacy policy.

Information provided at registration is used solely for the purposes of delivering services, verifying identity, and fulfilling legal obligations. cv989 never sells personal information to third parties.

cv989 reserves the right to temporarily or permanently close any account in the following circumstances:

• Violation of any clause of these Terms.
• Evidence or suspicion of fraudulent or deceptive activity.
• Failure to cooperate with identity verification.
• Breach of age-related terms.
• Direction from law enforcement agencies.
• Extended inactivity.

Users may also request closure of their account at any time through the support team. All outstanding balances must be settled before the account is closed.

cv989 believes in responsible gaming. Gaming should be for entertainment — it should not be seen as a guaranteed way to earn money. We encourage players to set their own spending limits.

If you feel that gaming is having a negative impact on your daily life, family, or finances, please contact our support team immediately or visit our Responsible Gaming page.

cv989 provides self-exclusion and deposit limit options at a player's request. Creating an account for anyone under 21 years of age is strictly prohibited.

cv989 strives to provide uninterrupted service as much as possible. However, cv989 is not liable for the following:

• Interruptions to games or bets caused by technical errors, internet disconnections, or server issues.
• Losses arising from the user's own device or connection problems.
• Any technical issues related to games from third-party software providers.
• Losses resulting from user negligence or leaving account details unsecured.
• Unforeseen circumstances beyond cv989's control (force majeure).

cv989 always strives to resolve all technical issues quickly and is committed to providing users with the best possible experience.

If a complaint or dispute arises, please contact our support team first. cv989 strives to resolve all disputes fairly and promptly.

The support team provides assistance in Bengali and English via 24/7 live chat and email. Support email: [email protected].

In the event of a dispute, cv989's data and records will be considered final evidence unless clear proof of a technical error is found. All account activity may be suspended during dispute resolution.

cv989 reserves the right to change, revise, or update these Terms at any time without notice. Updated terms take effect as soon as they are published on the site.

Continued use of the platform after changes to the Terms will be considered acceptance of the updated Terms. It is therefore recommended that you review this page regularly.